1. Who Is Accountable?
BGR takes full responsibility for the management and confidentiality of the personal information it collects. Our administrative staff processes all customer information and requests. The Managing Partner oversees the operation of BGR.. This same individual also serves as the company’s Privacy Officer, and is therefore accountable for compliance with this policy.
2. The Type of Customer Information Collected
Only necessary information is required to be provided to BGR. Despite this, BGR encourages those filling out forms to provide information indicated as optional, in order for BGR to better address the needs and interests of site visitors. Exclusion of optional information has no effect on visitor privileges.
3. Use and Disclosure of Customers Information
The information provided by site visitors on forms is only used for contact and support purposes by either email or telephone. Email lists are often compiled to communicate with site visitors or with a subset of visitors to the site.
4. Other Information Collected and Used on BGR's Web Site
Inquiries can be sent to BGR via firstname.lastname@example.org as listed in this Web site. Any contact or other information provided to BGR is used strictly for the purpose of responding to the inquiry and is not disclosed to any third party.
5. Have I Consented?
By providing any of the information on forms and/or other areas in this Web site, you are expressly consenting to and have knowledge of the collection, use and disclosure of this information, as identified in this policy.
6. Retention of Customer Information
Information provided through this Web site may where warranted, be inputted into a stand-alone electronic database. Only one disk back up of the database is stored at any one time. The back-up is only accessible to authorized staff.
Information collected through this web site may, at the request of the visitor or the discretion of BGR be permanently deleted from the database seven (7) years after the visitor relationship is terminated in accordance with legal record keeping requirements.
7. Is Site Visitor Information Accurate?
BGR relies exclusively on the information provided by site visitors and will not seek independent verification of any of the information supplied. Site visitors are required to declare that the information contained in any/all forms is an accurate and fair reflection of the facts.
8. How Is Site Visitor Information Kept Safe?
BGR implements various security measures to prevent unauthorized access to site visitor information. Those filling out forms on-line do so on a general non-secured page on this Web site. However, the information is sent to a database that is located on a protected server. This secured database is accessible by the System Administrator, Web Designer and Authorized Representatives of BGR.
9. What If a Site Visitor Is Concerned About the Information That BGR Holds?
a) Individual Access: Upon request, BGR staff will send written confirmation outlining all information that BGR holds about that site visitor that was collected through the site within three (3) weeks of the request. The customer will have the opportunity to correct any information where required.
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